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Independent Therapy Solutions exists to provide a range of high quality interventions to people and organisations experiencing emotional, psychological or behavioural difficulties to facilitate change and well being.

“Releasing the unique potential of the individual through non judgemental, self empowering support

Terms & Conditions of Our Service

These Terms and Conditions explain your rights and obligations when purchasing our service. Please read them carefully. You may have other rights granted by law and these Terms and Conditions do not affect these.

1. Our service is for use by persons over the age of 18 years only.
2. Our telephone service is available to UK residents only.
3. By submitting an order you are agreeing to these terms and conditions.

 

Acupuncture

Purchasing Email Counselling Services

  • By submitting your order, you are allowing us to use your personal details for the purposes of supplying the email consulting service including passing your details on to a qualified and accredited Counsellor for response.
  • Delivery; we aim to provide the email consulting service to you within 3 working days but we cannot give an exact delivery date. If we have not provided the email consultancy service within 7 days of expected delivery then you may cancel the contract and we will refund any money paid by you.
  • Although we have taken steps to ensure that any emails or attachments sent to you in connection with the email consulting service are virus-free, we advise that in keeping with good computing practice, you ensure that they are actually virus-free.

 

Purchasing Telephone Counselling Services

  • By submitting your order, you are allowing us to use your personal details for the purposes of supplying the telephone counselling service including passing your details on to a qualified and accredited counselor to call you at your requested time.
  • Delivery; we aim to telephone you, for your 50 minute counselling session, as close to the time you have agreed, as is possible.
  • We will send you an email to arrange the time of your first appointment.
  • If we have not provided the telephone counselling service within 7 days of expected delivery then you may cancel the contract and we will refund any money paid by you.
If you have arranged a telephone counseling session and cannot keep this at least 24 hours notice is required to rearrange. If notice is less than 24hrs then this will be considered a session and your account will be charged as normal