ServicesInformationFAQSDownloadsBlog
ISMHOContact Us

 

 

 

Face To Face
 
Internet
 
Telephone
 

 

 
 
 
 
 
 
 
 
 
 
 
   
   

 

 


Online Counselling Services

 

Working on the internet

Advantages of E - therapy

Why Online Counselling?

Communication has changed dramatically in recent years and many people now use the internet as the central role in their contact with friends, family, work colleagues and services. It is now common for a person to make new friends and engage in discussions with people they have never physically met and likely never will.

This social side to the web has been very successful and is almost the expected way to do business. As such, online counselling can be highly beneficial as it is performed in an environment and using tools that a person is used to.

Although it is fair to say that there is still no finer way of finding help for your difficulties than face-to-face consultation with a skilled therapist/counsellor, there are actually several advantages to E-therapy:

  • You can feel more at ease in your office or home than in a consulting room; you are not concerned about speaking or seeing your counsellor.  
  • You can take more time to think about what you want to tell us
  • There is no schedule to keep to, no penalties for missed appointments
  • Less embarrassment when discussing personal matters
  • Easier to finish therapy when you want to
  • No need to arrange sessions in advance; When working by email, you can choose your own time of day to communicate
  • You find it easier expressing yourself using the written word rather than speaking.
  • You are at ease with a keyboard, but feel you are not a fast typist.
  • You do not want people to hear what you are saying.
  • You do not have access to a microphone or webcam.
  • You do not have broadband internet access
Add to this the fact that all our therapists are carefully selected and you can see how easy it can be to find safe and effective professional help for your problems.

 

There are three ways you can interact with us on the internet:

E – mail counselling    Chat counselling         Video counselling

 

Email counselling:

Online counselling which uses email to communicate. You and your counsellor will send emails to each other.
Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling.
(see FAQ’s for more Details)

How It Works

For Email counselling all you will need is an email address, the communication is completely confidential. An email counselling session lasts for 1 hour – this time will be used by your counsellor to reply to your emails. When your counsellor receives your email, they will first read and then reply to your email. The time that the counsellor takes to reply to your email will then be taken from your hour. This cycle will continue until the hour is used up. The hour may be spread over a couple of days or even weeks, depending on how frequently you would like to email your counsellor.

 

Making a Booking

For Email counselling Just follow the links and you will find the booking form to register your interest in email counselling. You must register by filling out our short questionnaire and pay for the session before any emails will be sent.

Initial Email Consultation
The first part of your journey with ITS will be to book an initial Email consultation. This consists of your answers to a few simple questions and my initial response to this with some more questions which will arise and then another e – mail from you with finally another reply from me to round up this consultation. Then after that you can choose from our range of treatment options.
When you click on the link below you will be guided to a page that will have our treatment plans and the price list along with payment methods. (You may need to open a paypal account if you don’t already have one– this is a once only procedure. You can do this by clicking on the Paypal graphic).
Once you have picked the payment method you will be asked to pick your treatment plan and then follow the onscreen instructions.

What You Will Need - System Requirements

For Email Counselling:

  • A broadband or dial up connection
  • An email address that you have regular access to

You must ensure that you have all of these elements and that they are working correctly before you book or start your session.

 

   
 

Chat Counselling

Chat counselling is online counselling which uses typed text to communicate. You and your counsellor will take it in turn to type. It follows the same format as windows live messenger, yahoo messenger and other similar programs.
Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling.
Chat counselling will suit you if:

  • You are used to typing back and forth with another person.
  • You are at ease with a keyboard.
  • You are not concerned about speaking or seeing your counsellor.
  • You find it easier expressing yourself using the written word rather than speaking.
  • You do not want people to hear what you are saying.
  • You do not have access to a microphone or webcam.

How It Works

For chat counselling we use a chat conferencing programme for all communication. It is easy to use, although we have provided you with a guide if you need it. Unlike other chat programs, only you and the counsellor can access the session. Other people will not be able to see that you are using the service. This prevents interruptions and increases privacy. Furthermore you do not need to install the programme onto your computer. Our chat conferencing programme is built using Adobe Flash and uses SSL security for all of its communications.


Making A Booking

For Chat counselling you will use the booking form to make an appointment at a time that suits you. You must register and pay for the session to confirm your booking. Sessions will last 1 hour. You can log in 15 minutes prior to your session if you wish but your session will not begin until the time you have booked.


What You Will Need - System Requirements

For Chat Counselling:

You must ensure that you have all of these elements and that they are working correctly before you book or start your session.

 

   
 

Video Counselling

Video counselling is online counselling where client and counsellor use a webcam to communicate. This counselling type comes closest to a face to face counselling experience. Video counselling is the most state of the art online counselling medium available and means you can see and hear your counsellor from the privacy and convenience of your own home or office.
Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling.
Online video counselling will suit you if:

  • You would prefer to have a real conversation with your counsellor.
  • You do not have very good keyboard skills.
  • You are keen to see your counsellor.
  • You find it easier to express yourself verbally, rather than through the written word.

How It Works

For Video counselling we use a chat and video conferencing programme for all communications. It is easy to use, although we have provided you with a guide if you need it. Unlike other chat programs, only you and the counsellor can access the session. Other people will not be able to see that you are using the service. This prevents interruptions and increases privacy. Furthermore you do not need to install the programme onto your computer. Our video conferencing programme is built using Adobe Flash and uses SSL security for all of its communications.


Making A Booking

For Video counselling you will use the booking form to make an appointment at a time that suits you. You must register and pay for the session to confirm your booking. Sessions will last 1 hour. You can log in 15 minutes prior to your session if you wish but your session will not begin until the time you have booked.


What You Will Need - System Requirements

For Video Counselling:

 

Sorry but this service is currently unavailable due to technical issues